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Getting at Impact: evaluating the library/learning resource centre contribution to teaching and learning

The aims of the course:
  • to distinguish between assessing the efficiency and the effectiveness of services
  • to introduce an approach to:
    • clarifying library service/LRC objectives
    • identifying impact and achievement indicators for objectives
    • examining some possibilities for gathering relevant performance and impact information
  • to consider the extent to which benchmarking on the basis of impact is feasible.

Programme
-- Maximum Group Size : 30 --
09.30 Registration and coffee

10.00 From measuring efficiency to gauging effectiveness

  • Why impact is a slippery concept
  • Introducing the impact model

11.15 Coffee

  • Exploring success criteria
  • Formulating appropriate impact and achievement indicators
13.00 Lunch

14.00 Completing the cycle

  • Reviewing the indicators
  • Methods of gathering baseline data
  • Benchmarking on the basis of impact

15.30 Close

 
Reasons to attend.
The course is designed to help FE library service/LRC managers to get to grips with the issues involved in assessing the impact of their services on teaching and learning in the college. The approach is equally applicable to core services and innovatory projects. The day is designed to help participants move beyond traditional performance indicators and to be able to demonstrate what difference their services are making in the college. A small group approach will be used to ensure that participants are able to concentrate on assessing the impact of an aspect of their service that is of current importance or concern. At the same time, participants will be able to assess the usefulness of the approach to other aspects of their service.
   
Cost and Reservation

This course is offered on an in-house basis
 
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