Using the Business Excellence Model to improve quality and raise performance in colleges

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Using the Business Excellence Model to improve quality and raise performance in colleges

The aims of the course: To understand the Business Excellence Model (BEM) To appreciate how it can add an important dimension to quality development in a college To explore how the BEM can stimulate a learning organisation To enable participants to consider how they might use the BEM within their own organisations
Programme	-- Maximum Group Size : 30 --
9.30 Registration and coffee 10.00 Definitions of quality What do we mean by quality? What systems are used in FE currently to identify high quality colleges? 10.30 The Business Excellence Model What is the Business Excellence Model? How does it stimulate a college and lead it towards becoming a true learning organisation? 11.15 Coffee 11.30 Why use BEM? How does BEM link to other quality systems such as the Common Inspection Framework and IIP? How does BEM offer other dimensions that other systems lack? Why would an FE college use the BEM? 12.30 Lunch	13.30 Exploring the enablers Leadership People Policy & strategy Partnership and resources Processes 14.30 How are outcomes measured? People results Customer results Society results Key performance results 15.00 How could BEM be applied to your organisation? An activity to allow participants to see how they might use the BEM 15.30 Next steps, review and close 15.45 Tea and depart

Reasons to attend. The Business Excellence Model has learning and innovation at its core. The college sector is increasing its emphasis on the learning organisation, not only on student learning but on staff and organisational learning. The BEM, therefore, is of particular interest to those who want a quality process that embraces the whole organisation, benchmarks against international quality standards, can encompass other quality systems such as CIF and IIP and recognises the importance of preparing for the future. The course is open to anybody who feels that they would benefit from looking at a new approach, but is of most value to managers who have the power to implement the model either with regard to the whole organisation or their own department.

Cost and Reservation This course is offered on an in-house basis

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